Reviews
At Go Plumbers, we believe success lies in delivering high-quality service with an equally high level of customer service.
It’s so important to us that the people we work for are happy with the workmanship we deliver – and the manner in which it is delivered.
We invite you to browse through the stories written by some of the clients we have worked for.
What our customers think…
Thoroughly recommend.
Replacing cartridges in a shower damaged by rust and limescale. I am really pleased with the work carried out. I thoroughly recommend Bentley and will be using him again in the future.
Quality of his work is first class.
Variety of plumbing work. I have used Go Plumbers for many years now. The quality of his work is first class. He is polite and clean. Importantly he comes when he says he will and has always been able to fit me in quickly, even working at weekends. I don’t usually give online recommendations but have no hesitation in recommending Bentley.
Tidy, efficient, appeared knowledgeable.
Central heating 3-way valve repair.
Excellent work and fast response.
The cistern on our toilet broke. I took pictures of the problem and sent them to Go Plumbers, who I have used on a previous occasion. They managed to fit the work in the same day. Bentley arrived with all the necessary replacement equipment and completed the work speedily. I would definitely recommend them to anyone. I’m sure the price was right for effectively an emergency call out.
Highly recommending him.
Bentley has now been to our house on a few occasions to carry out various plumbing problems. He has always been polite, trustworthy and efficient. We would have no problems highly recommending him.
Reliable and trustworthy.
Go Plumbers boiler service. I will always use Go Plumbers as they are reliable and trustworthy. They have always turned up on the date agreed and will text when they are on route. if they get delayed for any reason they will text you and let you know the reason why. On this occasion I had my boiler serviced. The price was very fair and what I like about Bentley is that he will always explain what needs doing and why in simple terms.
Highly recommend
Bentley performed a boiler service for me. I found him well presented, polite, easy to get on with, knowledgeable and he clearly takes pride in his work. He also takes all safety aspects very seriously with respect to gas. His communication prior to the appointment was very good too. Pricing was also competitive. I will certainly be calling on Bentley’s services again when required and would highly recommend him.
Efficient, polite and tidy work. Would highly recommend
Faulty hot water component replacement.
Reliable and Trustworthy.
Bentley has done a couple of jobs for me and stands out amongst other plumbers due to his integrity and reliability.
Another professional job.
Arrived on time and completed the work to change expansion tank for our CH. Bentley was extremely tidy and completed the work in the stated time and invoiced as per quote although doing a little bit extra than originally quoted for. As I was out of the Country at the time he took some video to show me what he had done and all the checks he carried out. Would highly recommend.
A most reliable service.
First time using Go Plumbers and very satisfied with the care and attention given to the problem. A most efficient review of the boiler culminating in a fix. Would highly recommend
Fantastic service, very knowledgeable and friendly too.
I was recommended Go Plumbers through a friend and was not disappointed. Bentley is very knowledgeable, helpful and hard-working and am thoroughly impressed with the outcome. My flat is so much warmer and my heating bills are a lot cheaper. Many thanks
Excellent work by Bentley.
Repair intermittent problem on WB boiler. A thorough investigation of three problems and a solution reached and no problems since. Would highly recommend.
Great job, efficiently done.
The work that was carried out was done on time, friendly, efficiently and cleanly. Would recommend this company to anyone. Very pleased.
Friendly, efficient and did the work excellently.
Refitting a new shower. Would use this company again.
We will use Go Plumbers again.
(Complete replacement of an old Potterton system boiler).
We were most impressed. Bentley provided a comprehensive survey and sizing recommendations and a very acceptable price. The work was quite complex in nature but was carried out very efficiently over three days.
Very thorough.
Bentley was great on his initial visit. Very thorough, and didn’t try to sell me a new boiler. Just proposed options to improve our heating given what we have at the moment. Will use him again for sure.
Fantastic service at very reasonable price.
We cannot have been more happy with GoPlumbers. From the start Bentley was very helpful, accommodating and incredibly knowledgeable. Our job was quite challenging (a very tight space for a boiler and water tank) and he managed to get it all done within 48 hours and at a very reasonable price. I very rarely would write a review for a plumbing job, but I felt compelled to do it! Would recommend Bentley without a doubt!
Well organised and promptly completed.
Their quote was the most competitive of three to replace our aged central heating boiler. The work required was well thought out with modifications made to the gas and condensation outlets. Tools, work sheets etc were appropriate and well laid out, and the work carried out was cleanly carried out in the kitchen. The plumber and his helper were polite and informative. We are very satisfied with the result.
A great service.
Installation & Service Review. This is the second time I’ve used Go Plumbers, and again I was very pleased with Bentley’s service. Go Plumbers installed a water softener and serviced my boiler. The work was done quicker than quoted, and to a very high standard. I’ve no complaints, and can highly recommend Go Plumbers.
Very best, tidy and trustworthy.
Service on the boiler.
Polite, careful and very tidy.
New Boiler, radiator and sort out some piping problems. Bentley spent considerable time over several visits and phone calls discussing what we needed and the alternative options, he arrived on time and both he and his assistant were polite, careful and very tidy throughout as well as patient in their explanations leaving us with a clean and warm house.
Friendly & Efficient.
I can’t fault Go Plumbers, friendly, punctual, tidy & methodical. Gets the job done with a minimum of fuss. Highly recommended!
All jobs completed within an hour.
Partial tap replaced (reviver kits); replaced ball valve on cold water tank; replaced diaphragm valve in WC ball valve.
I would highly recommend him.
Servicing of boiler and solving a leak. Bentley is very knowledgeable and thorough. He has in the past fixed a shower that others could not. He has always been courteous and efficient. If he has been delayed due to another job, he informs you.
Very quick work, friendly service and pleased with the job done.
Boiler service. Would highly recommend.
Fantastic job.
Simply professional from start to finish. The work required some problem solving and adapting to unseen circumstances. Bentley was very keen to explain what was going on and what the best course of action would be. The team did a fantastic job as instructed. on time and on budget. I can’t rate Go Plumbers highly enough.
Bentley and the Go Plumbers team we’re excellent
Identifying problem with water flow and replacing water softener. Friendly, reliable, and honest. I would highly recommend them.
Price was as agreed and good value.
Shower attachment and outside tap fitment. I phoned the company and they replied within a short time. They arrived when they said and phoned a short while beforehand. Explained everything very clearly and the reason why. Came on agreed date and time. This was a simple job but will definitely be using them again.
Found the problem and made a repair to the faulty overflow tank.
Inspect and repair faulty overflow in loft tank.
Very organised and well done.
New boiler and radiator. Extreme friendly and knowledgeable, would 100% recommend and use again.
I will happily use Go Plumbers again in future.
Shower repaired. Bentley was able to come and fix the problem quickly. He was always punctual, cheerful, tidy, and good at managing my expectations of what would happen. He found the problem, sourced a replacement part, and fitted it.
Very reliable.
Managed to get outside tap working. Quoted me prices per hour when I called. Text me to say that he was on his way. Sorted the job and explained the problem. All good. Polite and professional.
Excellent interpersonal skills, explained everything very clearly and gave us informed choices.
Bathroom Taps Fitted. Fitted a new bathroom tap which we had had long term problems with. Arrived promptly, very tidy and took away old tap and fittings. We have now found the plumber we have been looking for and have recommended Bentley to friends.
Reliable and high quality work.
Boiler service and fix toilet leak. Great work. I’ve used this firm before and I will certainly use again.
Good quality and very friendly and professional.
Leak in toilet. Quite expensive though and was later than agreed.
Go Plumbers were exceptional.
New boiler and various other small plumbing jobs. Their workmanship was excellent as was their customer service. I would not hesitate to use Go Plumbers in the future. Highly recommended.
I can’t recommend him highly enough.
Fixed a long term issue with my boiler. I asked Bentley of Go Plumbers to come and look at my boiler, which was always on. I’d previously had another plumber and an electrician look at the issue, and the plumber told me it was an electrical problem and the electrician that it was a plumbing problem. Bentley identified and fixed the issue in less than 1 minute, then checked out my whole system.
Friendly, efficient and good value.
Go Plumbers supplied and fitted a new boiler for us just over 12 months ago and came to service it a year on. They also plumbed in a new shower and fitted a new radiator. Communication is good, work was done in the schedule outlined and there were no hidden costs. We would have no hesitation in recommending them.
Great perseverance and patience.
We had a buzzing noise from our 12 year old Glow Worm boiler that three other engineers were unable to fix and had suggested a £900 power flush. Bentley gave us an accurate quote and a new pump proved the successful solution. Bentley was punctual, tidy and very polite. I would recommend him to anyone needing a plumber.
Very happy with the work carried out, price very reasonable, would definitely recommend to friends and family.
New immersion element.
Bentley carried out the work very efficiently.
Boiler service. I feel he has been very helpful and knowledgeable with all my questions.
Recommended.
We use Bentley for general plumbing needs (leaky pipes. etc) and to service our boiler each year. He generally responds quickly and is punctual and competent. Recommended.
Highly recommended.
Re-running of condensate pipe. Bentley saved us during -4 conditions and goes out of his way to complete the job to a very high standard.
Very diligent and high standard of work, would thoroughly recommend.
Re laid very old and leaky gas connections to two fireplaces routed under the floorboards and behind kitchen cabinets. Took up floorboards and carpet and replaced exactly as were and tidied up. A lot of work completed in one day, particularly as access was not straight forward. Installed our new boiler and hot water system to a very high standard approx. 12 months ago.
I have always found him very knowledgeable, honest and reliable.
Bentley has been servicing my very old Glow-Worm boiler for about four years. When I decided to invest in a new one, Bentley recommended an Atag unit with a Nest thermostat controller. I hadn’t heard of Atag as a brand, but with a bit of research, discovered they were a highly respected Dutch manufacturer, very well-known in larger commercial installations. The installation was carried out on time and the new system is fantastic; I have no hesitation at all in recommending Go Plumbers.
Really nice chap, reliable, knowledgeable and charming!
25 year old bathroom. My bath taps, locked in along a tiled wall and inaccessible, started to leak. Bentley suggested locking off the taps and searching for replacement cartridges. On his recommendation, I sourced these items, and he came back and fitted them. Brilliant as I now do not have to rip out my complete bathroom in order to solve the problem.
Bentley and his apprentice turned up exactly when they said they would and completed the work in the projected time.
I had my boiler replaced and the central heating system power flushed. His pipework on the new boiler was an improvement on the original and his attention to detail(e.g. tweaking the existing condensate pipe) was reassuring.
I wouldn’t hesitate to recommend him to others.
(New boiler, new gas line and radiator replacement). We had several quotes but Bentley stood out – he was professional and courteous, with great ideas. The house was kept immaculate and all work was completed to a high standard, and at the agreed price. It is clear he cares about customer satisfaction and takes pride in his work.
Thorough and polite throughout.
Fixed broken boiler. What a friendly and professional person. A pleasure to meet. He got the boiler functioning on the first visit during a horrible cold snap. On subsequent visits the fix was made permanent. An emergency call out from me to someone at the time totally unknown. Couldn’t be happier with the outcome. Would be my first choice in the future.
I found him to be a professional, polite and knowledgeable young man.
White goods plumbed in/shower fitted/radiator moved. I initially employed Bentley to plumb in my washing machine and dishwasher when I moved into my new home. I therefore employed him on two further occasions to replace my shower and move a radiator. Each time he did a job for me he was quick and tidy. Would definitely recommend him and give him any further plumbing jobs that need doing.
Excellent Service
Excellent service provided by Go Plumbers! Would definitely use again and would highly recommend.
Recommending Go Plumbers as first-port-of-call!
Radiator Valve replacement. Great service, as usual.
Very professional and friendly.
Fixed dripping kitchen tap. Explained to me what the problem was and how we could help prevent it re-occurring. Wouldn’t hesitate to use Go Plumbers again.
The problem was fixed very efficiently.
Replaced ball valve and stopcock in cold water storage cistern.
I would definitely recommend their services.
New boiler fitted. I had my boiler & thermostat replaced as well as a new gas safety inspection completed. I have used Go Plumbers previously for general plumbing work & have always found the work to be of a very high standard & this time was no exception. Go Plumbers were punctual & efficient, provided a very high quality service & were very competitively priced.
Clean, timely and efficient.
Re plumbing of WC. Clear understanding of what needs to be done, accurate execution. Friendly, smart and polite.
Excellent Professional Company.
Bentley helped with two jobs in two bathrooms. The first was to replace a set of taps in a complex bath configuration and the second was to fix a weeping shower unit and re-grout the shower. Good explanations throughout and a great overview of the work completed. Great after-care service. Would 100% recommend.
Absolutely terrific.
Shower and basin works. It was a complicated job but I give him Full Marks – he is the best plumber I have used.
Polite, tidy, and left site with new boiler tested and working satisfactorily.
Removal of old c/h boiler, reconfiguration of pipework and fitting new boiler.Nothing much to say: The scores speak for themselves. All rubbish either taken with them or cardboard etc left for me to recycle via council.
Excellent service, quick and efficient.
Bathroom Tap Replacement. Really tidy and came up with all the solutions. Would use again and recommend to anyone. Fantastic work.
Happy.
Replaced kitchen tap and added a new outside tap. Have used GoPlumbers for a number of years for various jobs and always happy with the timeliness and quality of their work.
He is a total professional and has never let me down.
(Gas Safety Certificate). I have had the pleasure of working with Go Plumbers for more than five years. Bentley explains everything prior to carrying out the works and gives clear dates and times of when a job will be completed. He gives me real peace of mind and I have recommended him onto others who also speak very highly of his work.
Go Plumbers were very reliable and communicative and we were very pleased indeed with their service.
The advice from Go Plumbers saved us money. We needed a water supply for the plants and trees on our 1st floor terrace. Go Plumbers suggested a water butt system as an alternative to a mains supply which would have involved quite a bit of disruptive building work. We were very pleased with the installation of their ‘green solution’ which saved us a significant amount of money.
Great service and a great repair.
Boiler repairs. Go Plumbers happily liaised with us and our tenants on Whatsapp to arrange a suitable appointment. This avoided going back and forth between parties.
He was a pleasant, tidy chap and I was very pleased with him.
Under-sink plumbing.
Excellent.
We’ve used GO PLUMBERS LTD over the past 3 years and been very happy with the work – a quick response, excellent workmanship and at a reasonable price. Highly recommended.
He is brilliant, fantastic service, intelligent and knowledgeable.
Shower, wc, basin and radiator works.
His workmanship is fantastic.
Boiler and cylinder replacement. Bentley is very friendly and works long hours, he tidies up after himself and works with you to find the best solution.
He was courteous and tidy and obviously knew his stuff.
New boiler fitted and system power flushed. Bentley turned up exactly as planned and finished the work in the allotted time. The new installation is an improvement on the old boiler installation.
He is a perfectionist who knows his stuff.
Boiler service, gas safety inspection and replaced bath shower mixer tap.
We are very pleased with the work and it was completed efficiently and neatly.
Shower work. Bentley fitted a shower screen and shower head to the wall, as well as fitting a bathroom cabinet onto a tiled wall. Will definitely recommend and use Go Plumbers again in the future.
Very responsible, helpful and knowledgeable.
Boiler service, replacement rap, shower repair.
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Go Plumbers
Based in West Byfleet KT14 and covering the surrounding 20 miles. In certain instances we can travel further afield. If you are interested in using our services please get in touch.
Monday – Friday 8am to 5pm
Saturday 9am to 1pm